Effective date: October 20, 2023.
Information we collect
We collect information you provide directly when you create an account, apply for membership, place bids, use the concierge service, fill out the contact form, or otherwise interact with Opus Drinks. This may include your name, email address, phone number, mailing address, date of birth, payment information, and any messages you send us.
We also collect certain technical information automatically when you use the platform, such as your IP address, browser type, device identifiers, pages viewed, and the dates and times of your visits. This helps us operate and improve the service.
How we use your information
- To create and manage your account and membership.
- To process payments and fulfill auction, marketplace, and concierge transactions.
- To verify that you are of legal drinking age and eligible to participate.
- To communicate with you about your account, transactions, and service updates.
- To respond to inquiries submitted through the contact form or concierge.
- To improve the platform, monitor usage trends, and maintain security.
Data retention
We retain your personal information for as long as your account is active and as needed to provide the service. After account closure, we keep certain records for legal, tax, and fraud-prevention purposes for the period required by applicable law, then delete or anonymize them. Specific retention periods depend on the type of record and the jurisdiction.
Your rights and choices
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information. You can update most account information from your dashboard. To exercise other rights, contact us at the email address below. We will respond in accordance with applicable law.
You may also opt out of promotional emails by following the unsubscribe link in any marketing message. Transactional and service-related messages cannot be opted out of while you maintain an account.
Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information. This includes encrypted connections, access controls, and backend security features provided by Lovable Cloud. No online service can guarantee absolute security, and you are responsible for keeping your account credentials safe.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top of the page will reflect the most recent revision. Material changes will be communicated through the platform or by email where required by law.
Contact us
If you have questions about this Privacy Policy or how we handle your data, please email hello@opusdrinks.com.